The Chicago Reader, a free alternative weekly, has put online its archive of long-form film reviews. It’s the latest in a line of print publications (such as Vogue and The New York Times) trying to figure out a way to add to the value or extend the reach of older content they own and have already paid for. Adam Tinworth lists an interesting couple of additional uses of archival material on his blog (M&S lingerie anyone?).
I’ve harped on about this before, using the example of the Irish Examiner’s archive of great Cork photos (that’s JFK on Cork’s Patrick Street, above).
But seeing a paper publish an archive of its film reviews brings the issue into sharper focus for me. Because print publications have been aggregating and publishing their non-news archive material on paper for years. In film, the obvious example is the annual Time Out film guide. But the Daily Telegraph has printed volumes of its renowned obituaries, a compilation of Yorkshire Evening Post cryptic crosswords accompanied me around the world and The Economist even publishes its in-house style guide. In hardback.
Newspapers are experienced at wringing extra revenue from their non-news content. Some of them are transferring that experience to their online operations – Vogue’s online archive costs $1,575 a year.
But many more are sitting around wringing their hands because “newsgathering is expensive” and no one wants to pay for “journalism”. It’s far from an original statement but it cannot be repeated often enough – readers never paid for journalism. They paid for the bundle – the crossword, the weather, the stock pages, the fashion pages, event listings, movie reviews. And newsgathering has always been the most expensive part of generating that bundle.
Parts of it are worthless a month after the event. Thanks to the internet, parts of it are worthless after minutes. But some parts are worth something a year, a decade or even a century later. Isn’t it time papers figured out which is which and started devoting more attention to bits that can provide either readers’ cash or readers’ eyeballs for years?
Lisa Simpson: Cheer up, Dad. Did you know the Chinese use the same word for ‘crisis’ as they do for ‘opportunity’?
Homer: Yes. Crisitunity.
I can’t remember when Irish journalism last looked so interesting. I may be paying closer attention with a view to returning home from Britain but I also can’t help noticing many more people are finally talking about the future of news in Ireland.
In the apocryphal Chinese proverb, interesting times are double-edged, of course. It is the sinking of print circulation and advertising revenues that is behind this drive to find a model that works (and pays) for Irish journalism on mobiles, tablets and the web. And that will mean further job losses and remaining journalists being required to do more.
However, job losses and growing workloads have been the reality in Western newspapers for years. It is only over the past couple of months that I’ve seen a concerted drive by Irish journalists to figure out the future of their trade. Even more significant I think is the visibility of this conversation between papers and new media outfits and between journalists of all stripes and their readers.
Old media Vs …
Six weeks ago, Alan Crosbie, the chairman of Thomas Crosbie Media, which publishes the Irish Examiner and The Sunday Business Post, gave a speech entitled “Media diversity and why it matters”. One line – “the threat to humanity posed by the tsunami of unverifiable data, opinion, libel and vulgar abuse in new media” – understandably overshadowed the wider point of the speech, which was a plea for newspapers to get a share of television licence fee funds. Despite that, the whole speech is worth your time. For example, Crosbie rightly points out that good journalism should be platform-independent:
“What’s important is the information itself, not what carries it.”
He also says information needs to be of good provenance. I couldn’t agree more, but where his argument falls down is in assuming that it is only newspapers that verify information and in missing possibly the greatest tool to help in verifying any piece of online information – the weblink. It is one of newspaper websites’ greatest failings that they have ignored linking out for so long.
Shane Hegarty, the Irish Times Arts Editor, knocks down Crosbie’s argument well here (although I found it odd he didn’t make reference to a commentary piece three days earlier by Conor Brady, the former Irish Times editor, which was largely in favour of the argument for a state subsidy). As a counterpoint to Crosbie’s arguments, Hegarty cites the words of John Paton, who despite almost constantly berating newspaper executives is fast becoming their guru du jour. Hegarty sums up Paton’s approach well in what should be a mission statement for publishers everywhere:
“It is about innovation rather than retrenchment; collaboration rather than the ‘Them vs Us’ attitude that is prevalent across the media spectrum and which coarsens much of the discussion.”
… New media
We need to bear in mind that the technology making these conversations so much more visible today is the same as that most often cited for the destruction of print’s business model – the web. Brady’s piece offers praise for some of Ireland’s emerging “new media” producers:
There are, of course, some fine internet-based news media. For example, high standards, combining accuracy and urgency, are set by storyful.com, established by RTÉ’s former man in Washington, Mark Little. David Cochrane’s politics.ie is a valuable and intelligent forum for discussion of important public issues. thejournal.ie is an excellent public notice board.
I can’t help thinking the praise is a little faint, and I think I know why. Brady, in trying to offer examples of publications that meet his notion of broadsheet quality, looks at these as standalone offerings – not as parts of a network. The three sites he named are among the most prolific users of Twitter and Facebook to share their stories, to solicit story ideas, and to spread their (my apologies) brand. All three have a fraction of the staff and overheads of a newspaper and the first two have a bigger reach on Twitter and Facebook than any Irish broadsheet but the Irish Times. As my admittedly beermaths graph below shows, thejournal.ie beats all Irish newspapers hands down.
The other side of that coin, of course, is that if their standards ever fall below what’s expected by readers, they will hear about it early and often through the same channels. While individual journalists are active on social media, Irish papers as institutions have a long way to go to reach that level of interaction with their readerships.
No Irish newspaper is going to be Ireland’s New York Times or Wall Street Journal. But they work in a small market that has a mix of newspapers in terms of size, disposition and demographics. Ireland also has a growing network of (sorry) “new media” businesses.
Hasn’t the stage already been set for Irish papers to experiment online? Doesn’t it make sense that instead of chasing drive-by viewers of single articles that more intense relationships are built with more devoted readers? As Bernie Goldbach pointed out in a post on Friday, isn’t it about time we got Ireland’s local newspapers engaged online? Thomas Crosbie Media and the Independent group both own local papers in addition to their nationals – why aren’t they trying to build a news and advertising ecosystem focused on (and assisted by) readers and advertisers in those communities, and let the knowledge gained in the process have a knock-on benefit to their flagship papers?
Facing the future
I’m not naive enough to think that Irish journalism will figure out a solution to declining newspaper circulations and falling ad revenues at its first attempt, but it has begun to admit the problem and address it openly.
I was cheered and saddened by a Roy Greenslade post last week quoting Hugh Linehan, the online editor of the Irish Times:
“… let me be really frank and lay my cards on the table: I think print will die.”
There is nothing new in “print will die”. It echoes a 2010 statement by Arthur Sulzberger on the New York Times:
“… we will stop printing the New York Times sometime in the future, date TBD.”
I would miss the notion of a print edition of the Irish Times, but I buy it once a week and nostalgia won’t pay their bills. I do, however, find it heartening that the environment has finally changed enough to allow open contemplation of a world where it no longer exists on paper. It’s also worth pointing out that the seminar where Linehan voiced his opinions on the future of print was also attended by representatives of the Irish Examiner, journal.ie and storyful.
Critics will no doubt point out that talking about journalism won’t save it, but from where do they expect the ideas that will? Acknowledging openly that print is screwed and engaging with your “competition” shows a much healthier side to the Irish journalism debate. As long as nobody gets too carried away – a final word of “I’m not the Messiah” warning from John Paton, as reported in the New York Times:
According to Mr. Paton, his new employees at MediaNews were hoping to discern the silver bullet that would enable them not only to survive, but prosper. Instead, he worked his way through a detailed presentation about outsourcing most operations other than sales and editorial, focusing on the cost side that might include further layoffs, stressing digital sales over print sales with incentives, and using relationships with the community to provide some of the content in their newspapers.
“When I finished, they looked crestfallen,” he said, adding that they seemed to be asking, ‘No secret sauce? No magic program to make us go from print to digital? Anyone can do what you’re talking about.’ “
Just as newspaper chief executives longingly hark back to a golden age of growing circulations, advertisers jamming the switchboards and profit margins rarely seen outside drug dealing, Lynch hangs his piece on a golden age of quixotic but brilliant editors such as the Observer’s David Astor, who hired disgraced butlers and former lion tamers (he doesn’t mention that he also hired George Orwell and kept the Observer running by using his family fortune).
Lynch has little time for “the noise” of an industry “bamboozling themselves” with “gibberish” as it faces the “challenges of the online age” and suggests the industry just start talking about it. Yet his piece makes no mention of the fairly digestible problems facing newspapers – falling circulation, falling advertising revenues, the impact of 24-hour TV news and the impact of the internet.
Instead, his latest solution (last time it was paywalls) is more comment, less news. In case you think I am oversimplifying:
“Given that most people don’t get their news from the paper any more, the one outstanding service that any paper can provide, is a view — a commentary, a perspective on what has happened.”
First off, it’s a long time since most people got their news from a paper – “most people” get their news from television.
Brushing aside the lack of research on his part, has Lynch been online? The notion that newspapers can hold up commentary as some sort of USP (that’s unique selling proposition, in case you’re bamboozled) is ludicrous. For comment, it is already a very crowded marketplace – Huffington Post, Slate, Salon.com, The Spectator, the New Statesman, the Atlantic, the Economist, to name but a few, not to mention every other newspaper, magazine and an ever-present army of bloggers who will comment on anything. For free.
Lynch also has a pop at those meanies who told him you needed to be a provincial reporter covering boring court cases for years to earn your spurs as a proper journalist. Despite offering evidence for neither, he says:
“So they were wrong about that, and they weren’t right either about the old chestnut that ‘comment is free, but facts are sacred’.
The ‘comment is free’ bit, as any reader of The Guardian or watcher of their bizarre TV ads knows, is from an essay by another legendary editor, CP Scott. Had Lynch read it, he would have come across this bit:
“There are people who think you can run a newspaper about as easily as you can poke a fire, and that knowledge, training, and aptitude are superfluous endowments. There have even been experiments on this assumption, and they have not met with success.”
I am confused as to why Lynch thinks that a newspaper could be saved by having a class of professional commenters kept safely behind a paywall, but not by an open-market class of reporters and editors who have served their time learning a trade. And therein lies the rub. Filling a paper with comment is far cheaper than filling it with news. Filling it with free comment is cheaper still and there is plenty of it about. Lynch should be careful what he wishes for.
Interestingly, however, the Times also posted audited figures for some of its digital editions – 2,023 for its online e-paper and 1,687 for subs on what they call “other platforms, such as Kindle” – I assume that’s e-readers as its iPhone and Android apps are currently free.
Some beermat maths: The Kindle edition costs £14.99 (€17.65) a month, the epaper between €13.33 and about €50 a month depending on how you pay. So that comes to somewhere between about €56,000 and €133,000 a month. That leaves the Times some way to go to make up for the missing 6,393 sales (worth about £325,000 a month on cover price alone).
Although Liam Kavanagh, the MD, said he was happy with the print + apps + epaper total, by far the most interesting thing he said yesterday was again raising the prospect of a paywall, “particularly in the context of business coverage and niche content”, at irishtimes.com. That may explain the heavy trailing for their revamped daily business supplement.
I do hope the Irish Times isn’t basing its plans on the success of the Financial Times and Wall Street Journal’s paywalls. I’ve written here before that I don’t think a general interest newspaper can compete with such specialist publications. Irish newspaper executives are almost certainly also looking at the relative success of the New York Times’s paywall (although plummeting advertising revenues take the gloss off that, too).
In the US, Gannett announced yesterday that it was going to put up a metered-use paywall at 80 titles. The company, which owns 200 titles in the UK, claims the US paywalls could increase revenues by $100 million. I’ll believe it when I see it. In London yesterday, News International announced a new “digital pack”, essentially doubling the online price of the Times of London and the Sunday Times. The Times claims 119,255 digital subscribers, but doesn’t break them down between web-only and print subscribers and doesn’t indicate what kind of reader turnover it suffers.
In short, the titles that use or plan to use paywalls are either so specialised, so over-optimistic or so secretive, it is very difficult to extract any meaningful indication of whether such a strategy would work in a market as small as Ireland’s. My suspicion is that it would not.
A fact. It seems like the simplest, most unshakeable thing in the world. But so few people seem to understand what it means. A fact is something we know to have taken place.
Something that somebody says happened is an allegation. It stays an allegation until some evidence or testimony is produced that confirms it. That is how the law works. That is a fact.
In the flurry of internet postings about Kate Fitzgerald’s sad last days, facts are sadly lacking. That is largely because in Kate’s last article for the Irish Times, facts were lacking. She wrote it under a pseudonym, one assumes, for a reason. She didn’t want to embarrass her employer or her friends, perhaps. She certainly didn’t name any of them. However, she made at least one serious allegation, that her employers acted “illegally”.
As long as her employer remained unknown, that allegation was not an issue. Her employer was The Communications Clinic, as every dog in the street now knows.
The minute that information became known, Kate’s allegation became legally actionable. By the time it was published, she was dead. Without Kate to testify that her allegation was true, the Irish Times could not put it to The Communications Clinic and they could not hope to eventually face their accuser. In Ireland, the dead have no legal reputation to protect. Until a court finds otherwise, The Communications Clinic is entitled to its good name. Like it or not, that is the law. That is a fact.
The anger at this reality is palpable, but it is not immediately clear from where it all comes. Some of it is intemperate and misguided — commentators on broadsheet.ie and the Irish Times Facebook page have confused Kate’s story with the case of Karagh Fox, a woman who claimed she was bullied by the Communications Clinic. The case settled out of court.
Others accuse Peter Murtagh of “outing” Kate as the anonymous author, when it was her parents who contacted him. Many demand that Kevin O’Sullivan, the editor of the Irish Times, reinstate allegations for which he can provide no evidence. Craziest of all, others still suggest that Terry Prone runs some sort of Illuminati-like PR agency that controls, unchallenged, the Irish political and media landscape. The mob suggests that the Times, having given into unproven pressure from the supposedly unaccountable Prone, can redeem itself by giving in to pressure from utterly unaccountable Facebook members.
We are into the territory of people believing in conspiracy over cock-up and, frankly, it’s not credible. Nor, unfortunately, is it easily combatible. The web has, yet again, made somewhat an ass of the law.
Be in no doubt, the Irish Times has botched the handling of this from start to finish. Reading between the lines of Hugh Linehan’s post today suggests they are well aware of it. But it is possible to do the right thing, legally, ethically and journalistically and still be painted as the bad guy in the minds of the public.
“Explaining is losing” is bullshit. Some reasonable commentators are finally emerging and as Hugh pointed out there are most certainly lessons to be learned. A refresher course in when to use pseudonymous sources and a seminar in jigsaw identification, for starters. But no amount of mob rule, no matter how emotive the issue, should sway the editor to reinstate an article he is not convinced is factual.
Anyone who wants to continue the vitriolic campaign against the Times, I suggest they go read this post from Colette Browne. It may remind you of the more important message at the centre of all this.
Purely in the interests of disclosure, I worked for the Irish Times a decade or so ago, and with Hugh Linehan specifically. He’d be the first to tell you he had no influence on my opinions
How do you monetise archived newspaper stories? One of the more frequent arguments used against an “iTunes for news” approach to selling individual newspaper articles is that they do not have the shelf life of a song. You listen to songs many times – you bin a newspaper the next day.
Depressingly often, those most guilty of a “tomorrow’s fishwrap” mentality toward newspapers are those most involved with their creation. The focus, understandably, is on the value to be added to tomorrow’s edition and rarely on extracting any from work that has been done, paid for and archived.
That’s why I found this story about the New Yorker charging for collections of old articles cheering. They started with baseball pieces selected from 90 years of the periodical and moved on to golf and other subject areas. The collections were for the iPad, but they could just as easily be for any other tablet, an e-book reader or even printed for an old-fashioned dead tree edition.
This isn’t a new idea – on-demand printers, such as Amazon’s CreateSpace will print your book. Wikipedia will print books of any entries you choose. Newspaper Club will print you a one-off, small newsprint run from any files you send them. National newspapers regularly give away vouchers for print-your-own photo books.
The consumer side of this market is well stocked, but there are few newspapers or magazines chasing this stream of revenue.
The trouble is, a lot of the functions needed to put this together take place behind the scenes of a newspaper’s archive and the value only starts acruing from when you get organised. In other words, to be reaping the value from a properly organised, categorised database of its content NOW, a newspaper website would have had to start 10-15 years ago. Some did, but some still don’t tag content properly.
But better late than never – Google is digitising books that are out of print but still in copyright, with a view to selling them. The technology cannot be that different when digitising the more saleable elements of a newspaper’s cuttings archive. It means scanning a lot of yellowing paper, or more likely microfiche, but many newspapers have begun the process already. Optical character recognition (OCR) software is pretty reliable these days, and should a newspaper make a wiki of all their past information on a subject, crowdsourced corrections could conceivably make any scanning problems minimal.
If a newspaper’s database is sufficiently well organised, there are almost endless possibilities with this:
– Books of obituaries. These could be organised by job (politicians, World War II air aces, drummers) by nationality (50 famous Belgians), by home town, or by any combination. Set up a website, let readers build their own collections.
– Coffee table books of archive images – when I worked for the Irish Examiner, the picture processing team would scan old glass plate images into the digital during down time. The images included JFK’s visit to Cork city. People pay for reprints.
– Annuals – a year’s gardening columns, organised by season or month; a collection of travel columns organised by country.
– Sports – I have little interest, but there are those who would pay for a book of match reports and images of their local hurling or football club’s year.
There are also great sponsorship possibilities – Robinson’s pay for an e-book of Wimbledon greats, Odeon a collection of the year’s movie reviews, or PC World a pre-Christmas collection of tech reviews.
CJR’s Felix Salmon sums it up: “the small sponsored collections are for me the most exciting, from a business-model perspective. It’s hard to sell old content — but it’s much easier to repackage it and get a sponsor to pay you to do so.”
If you involve the reader in the creation and correction of these documents, you minimise the costs of production. If you use print-on demand, or e-books, you minimise production costs. If you organise your database properly, you minimise (but, thankfully, don’t eliminate) the need for editorial input.
As Salmon points out, “the more different models and revenue streams, the better”. Better yet if you’ve already borne most of the costs.