Why newspapers should stop chasing app gold
Part II of yesterday’s rant – why newspapers are wrong to think news “app” gold will save them.
As it happens, with the iPad launching this Friday, I am not alone.
The FT has a mixed bag on the device – an interview with the team behind iPad Alice (book publishers beware), a piece on the Marvel Comics iPad app and how European publishers are cautious about developing standalone apps for a device big enough to use a browser comfortably.
The caution is understandable and probably advisable, because newspaper executives still do not look like they really understand the web.
Ignore my iPad-baiting for a moment – there are few laptop, PC or mobile phone manufacturers not working on some type of tablet device, so the market for tablet-using consumers is definitely set to expand. I did have a whinge yesterday about the Apple-centric approach to the app market, but where I think newspapers have a real problem is in their definition of “app”.
While apps does derive from “applications”, that has itself been contracted, for software purposes at least, from “application program”. In other words, originally, the application was the solution to a problem, not the means of solving it. As a real world example, Google Maps can be used to find a great restaurant. The “application program” or app, is Google Maps, but the application is “a quick, reliable way to find a restaurant”.
Giant news organisations such as the New York Times would be much better placed asking any question in that format: “reader X needs a quick reliable way to find a good Y” and then using their vast database (if it’s properly organised – we’ll get to that later in the week) of highly curated information to answer them.
Say you’re on your way to dinner somewhere and need to pick up a bottle of wine. Is it good? Is it vinegar? Is $30 a good price? Can I get it cheaper across the street?
If your phone has a dressed-up RSS feed from the NYT wine club blog, odds are it will not do reader X much good.
If your phone knows which store reader X is in, if it can recognise a bottle via a barcode scan, if it can tell you in 5 seconds whether the wine is any good, offer you a membership in the paper’s wine club and entice you to join with a QR tag or barcode voucher on your screen that cuts the price of the bottle to $25.50, then you’ve got an app worth paying for. Better yet, you’ve got something that is worth paying for repeatedly.
The model is applicable to almost every area of a newspaper’s output … except news. But it might help pay for you to produce it.
But if you think readers will pay for a list of breaking (read commodity) news that they can get free from the BBC, Guardian, Sky News, Thomson Reuters, NPR, RTE etc. then don’t worry – Apple will let you keep 70 per cent of what you make. If you need to work out 70 per cent of nothing, then there’s probably an app for that. It’s probably even free.